Terms & Conditions
Professional terms for property owners, buyers, tenants and investors — from listing an enquiry to completing a real estate transaction.
1.Company identity and application of these terms
Welcome to the website of Golden Belt Real Estate Services, based in Al Khobar, Saudi Arabia. These terms govern browsing property listings, making enquiries and requesting information about our services. The website is an initial information and communication channel. Browsing or submitting a form does not by itself create a sale, lease, brokerage or payment agreement. A service relationship is established through the separate agreement and formalities applicable to that service.
2.Real estate services and permitted scope
Depending on availability and applicable authorization, our activities may include marketing properties, facilitating sales and leases, property management, communicating with owners and tenants, and supporting enquiries from investors, developers and commercial property clients. Regulated services are provided only within the relevant licenses, permissions and contractual mandates. The description of a service on this website does not mean that it can be provided for every property or client without satisfying its requirements.
3.Property advertising and listing information
Property marketing and advertising are subject to Saudi Real Estate General Authority rules, including applicable advertising licenses and mandatory disclosures. Listings should identify the property, its location and purpose, and relevant rights and features, using information authorized for publication and checked as required. Applicable permit and advertising details form part of the information to be verified. Marketing language must not conceal defects or material facts or provide misleading information.
4.Prices, measurements and availability
Prices, floor areas, images, layouts and specifications are provided to explain the relevant property, with appropriate care taken over their accuracy. Availability, pricing or individual unit details may change upon a valid update by an authorized party, so an offer should be confirmed before commitment. Applicable charges, taxes and cost components must be clarified during the offer and contracting process as required by law. A displayed price alone is not a final acceptance or promise to transfer ownership.
5.Enquiries, appointments and viewings
Visitors may ask about properties, request further information or arrange a viewing by providing accurate details and a reachable contact method. Enquiries are handled subject to availability and practical circumstances. Submitting one does not reserve a property, secure entitlement to it or amount to owner acceptance. Viewings require coordination and appropriate permission, with respect for occupants' privacy and safety, and attending a viewing does not itself create a contract.
6.Owner authorization and property marketing
An owner or lawful representative requesting marketing should supply correct details, proof of capacity or authority, evidence of title or relevant property rights, and material information about restrictions, claims or disputes where disclosure is required. A property may be marketed in an owner's name only with the required authority and applicable advertising requirements fulfilled. The separate brokerage or marketing agreement sets out the scope, term, coordination and any agreed consideration.
7.Due diligence and material disclosures
Buyers and tenants may seek material information and legally shareable documents about a property, including its location, condition, services, rights, restrictions and obligations. Parties must act truthfully and avoid withholding material information; this does not reduce the service provider's statutory verification and disclosure duties. Appropriate inspections and independent technical, legal or financial checks are recommended before signing documents or paying significant sums.
8.Brokerage agreements, fees and commission
Brokerage services, obligations, duration and remuneration are governed by the applicable brokerage contract or other valid written agreement, using the prescribed forms and procedures where required. Any rate or amount of commission, the responsible payer, when it becomes due, and applicable taxes or charges should be specified before commitment, subject to legal limits. A website visit or enquiry alone does not generate a brokerage fee, and no unlawful or unagreed fee is imposed.
9.Sales, purchases and title transfer
Property sales and purchases require verification of the parties' authority, ownership and property documents, ability to dispose of the property, price and associated obligations. Agreements and title registration or transfer must follow the processes of the competent Saudi authorities. Online listings, messages or enquiries do not replace legally required documentation and procedures. Financing, delivery dates, conditions and transaction costs should be clearly recorded in the relevant transaction documents.
10.Leasing and rental arrangements
Rental terms are governed by the agreement between the parties, including term, rent, payment schedule, security deposit where applicable, maintenance, use, handover and vacation. Contracts must be documented through legally required channels, including Ejar when applicable. An enquiry or viewing does not by itself establish rights to occupy a unit or an obligation for the landlord. Rental deposits or guarantees and their return are governed by the applicable law and contract.
11.Property management and owner representation
Where property management is agreed, a specific mandate or contract identifies the covered properties, scope of management, collections, tenant coordination, maintenance, reports, approval limits, delegated authority and fees. Services operate within applicable licensing, law and contract requirements. Merely requesting management services through the website does not authorize us to contract, receive funds or incur costs on an owner's behalf. Each party's obligations are determined by the applicable agreement and law.
12.Commercial assignment and business premises
Some commercial opportunities may involve a business transfer, lease assignment, premises fixtures or other contractual rights, depending on the particular transaction. Buyers and interested parties should verify the offeror's authority, lease terms, landlord and regulatory approvals, licenses and potential financial, employment or operating liabilities. An advertisement for a commercial assignment does not automatically mean all business permits, premises rights or contracts are transferable. The transaction must be properly defined in a separate agreement.
13.Investment and development opportunities
Investment, project and developer pages provide general information and an opportunity to discuss potential property needs. They are not a guaranteed return, a promise of profit or an invitation to an unauthorized investment product. Risks and outcomes depend on the property, financing, market and legal obligations; independent specialist advice may be appropriate. Services relating to development projects, off-plan property or other regulated activities remain subject to their own relevant permissions and requirements.
14.Payments, deposits and fraud prevention
Browsing the website or submitting a property enquiry does not require payment. Any booking deposit, advance amount, service charge or financial guarantee associated with an actual transaction must have documented terms, verified payment instructions and a clearly identified recipient, while respecting applicable safeguards. Do not transfer money in response to unverified messages or to personal accounts without an established link to the transaction. Confirm payment details directly through our published contact channels before paying.
15.User responsibilities and fair dealing
Visitors must supply truthful information, communicate appropriately and refrain from impersonating an owner, broker or customer, making fraudulent enquiries, posting unlawful content, attempting unauthorized access or misusing the website. Automated commercial harvesting of listings or personal details without authorization, or reusing property images and documents in violation of rights or privacy, is not permitted. Misuse may be addressed through lawful measures without restricting mandatory rights.
16.Confidentiality and personal information
Personal information, ownership documents, contracts, financial data and non-public transaction details must be handled confidentially and used for legitimate, defined purposes. Enquiries and contact information are processed in line with our Privacy Policy and applicable Saudi requirements. Data is shared only with authorized persons or where permitted by law or reasonably required for providing a requested service. Further information and individual data rights are described in the linked Privacy Policy.
17.Website content and third-party services
Trade marks, text, imagery, layouts and other materials belong to their respective rights holders. Lawful browsing is permitted, but unauthorized commercial copying or republication is not. The website may link to maps, messaging platforms, government portals and independent services with their own terms. We maintain and update the website, but a temporary technical outage does not remove legal rights or obligations that apply to a transaction.
18.Applicable rules, complaints and amendments
These terms are interpreted under Saudi Arabian law, particularly the relevant Real Estate Brokerage Law, its Implementing Regulations and the rules governing real estate marketing and advertising, without prejudice to mandatory rights or separate valid contracts. Enquiries, comments and complaints may be sent to info@goldenbelt-ksa.com or through the website contact page. Users retain their right to approach competent regulators and courts. Changes may be published with a revised review date without retroactively altering existing contracts. Last reviewed: 8 November 2026.
